We have received more than 4000 feedbacks from Gepida owners through the phone survey that we have been running in the last few months.
First of all we would like to thank to everyone who took part and answered the questions. We have received numberous important information that we will keep in our mind for the future. We would like to share a few of the results that can be interesting for you also.
We are happy to see that all bikes been purchased by the responsers between
1980-2015 are still in their property except one.
Many of you indicated that some parts of the bikes you may have been dissatisfied with, even so 92% of you would recommend our products to others.
It was surprising to see that half of the responders haven’t visited our new web site yet and more than half of them are unfumiliar with and haven’t searched for our accessories.
We also learned that most of you purchased Gepida bikes becasue you find them reliable and good quality.
We will include new questions in our survey and will continue in the future in order to provide high quality products and customer service to you.